Privacy Policy

This Privacy Policy describes how 5 Lions Megaways 2 collects, processes, and protects personal information through 5lionsplay.net in Australia. It outlines user rights, data handling practices, and security measures.

Information We Collect

Depending on how you use the platform, we may collect:

Identity and Contact Data

Such as name, email address, date of birth (for age verification), and phone number when you register or contact support.

Usage Data

Information about how you interact with the website, including page visits, session duration, and feature usage.

Device and Technical Data

IP address, browser type, operating system, and device identifiers to maintain security and performance.

Transaction Data

If applicable, records of deposits, withdrawals, and account activity related to gameplay.

Support Communications

Messages, inquiries, and feedback submitted to customer support.

Legal Bases for Processing

We may process personal data under the following bases where applicable:

  • Performance of a contract
  • Legitimate business interests
  • User consent
  • Compliance with legal obligations

How We Use Personal Data

Personal data may be used to:

  • Create and manage user accounts
  • Verify age (18+) and eligibility
  • Process transactions where applicable
  • Improve website functionality
  • Prevent fraud and misuse
  • Respond to support inquiries
  • Send service-related communications

Marketing communications are sent only where consent has been provided or permitted by law.

Data Retention

We retain personal information only for as long as necessary to fulfil operational, contractual, or legal obligations. Retention periods may vary depending on account activity and regulatory requirements.

Data Sharing

We may share information with:

  • Technical service providers
  • Payment processors (if applicable)
  • IT and hosting providers
  • Professional advisers

All third parties are required to process information securely and only for authorised purposes.

International Data Transfers

Where data is transferred outside Australia, we implement reasonable safeguards to ensure appropriate protection standards are maintained.

Security Measures

We apply technical and organisational measures to protect personal data against unauthorised access, alteration, or disclosure. However, no online system can guarantee absolute security.

Your Rights

Subject to applicable law, users may have rights to:

  • Access personal information
  • Request correction
  • Request deletion
  • Object to certain processing
  • Withdraw consent where applicable

Requests can be submitted via email.

Contact Information

For privacy-related inquiries:

  • Email: [email protected]
  • Phone: +61 2 8015 6742
  • Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia

Policy Updates

This Privacy Policy may be revised from time to time. The latest version will always be available on 5lionsplay.net.